Shipping & Returns

We hope you will love your new jewellery, and if you don't we will alter it until you do. Free repairs for life.



Returns

Return product un an undamaged, unworn state within 28 days for a full product refund.

Shipping 

UK:

Orders under £50.00: £2.99 
Orders over £50.00: FREE 
Vouchers: FREE

 

Worldwide:

P&P £15.00 (tracked)



Amazing customer service & high customer satisfaction

"I wanted to give Karen a huge jynormous thank you for taking the jewellery that I love, cleaning it and getting it back to me in time so I can take it on the F10 2013 Retreat with me. The back broke off of one of the Arum lily earrings; Karen took it back to fix it and said post the other one to me and I will clean them for you...so I posted the other earring along with the necklace and the ring (big cheeky I know!). Karen not only made them look like new, but posted them straight back to me, I was so delighted to see them, I wouldn't want to go away without them! That's amazing customer service and high customer satisfaction!"- Angela Beaugeard